Name: switchflow
Price range: $$

Question 1

Do you only work with Australian businesses?

Accepted Answer

Mostly, yes. switchflow services Australia first. We'll take US clients for AIOS and B2B Lead Gen where the timezone overlap works. Voice AI is AU-only because phone numbers, carriers, and compliance differ by country.

Question 2

What does "qualified" mean? Different for every offer?

Accepted Answer

Yes, and we say so up front. Voice AI: every inbound call answered, with name, phone, job type, and urgency captured. Meta Ads: form submission with first name, phone, and a qualifying answer. AIOS: 5+ hours of admin saved per week, measured against your week-one baseline. The guarantee is whatever the offer says, not vague.

Question 3

Who owns the build?

Accepted Answer

You do. Workflows live in your n8n, your HubSpot, your Cal.com. switchflow keeps a codebase mirror for support, but every dollar of automation belongs to your business. If you cancel, you keep the build.

Question 4

Is my data and my callers' data safe?

Accepted Answer

Yes. Call audio is processed in transit by Retell, transcripts archive per Australian Privacy Principles, no resale, no marketing use. Demo calls on this site are deleted after the call ends. Privacy policy on the site covers all processors.

Question 5

What happens if I cancel?

Accepted Answer

Month-to-month means month-to-month. 30-day notice. We hand over credentials, document the system, and you keep what's yours.

Question 6

What integrations do you support?

Accepted Answer

HubSpot is native. Most CRMs with a REST API integrate cleanly: Pipedrive, Close, AgentBox, Tradify, ServiceM8. Booking via Cal.com. SMS via Twilio. If your tool has an API or a webhook, we'll connect to it. Custom integrations get scoped on the discovery call.

Question 7

What if you take on a competitor in my area?

Accepted Answer

We don't. Voice AI clients get city-vertical exclusivity, one electrician per Sydney suburb cluster for example. Asked on the discovery call, locked in writing on signing.

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